Terms of Service

1. Acceptance of Terms

By accessing and using Chatlym ("the Service"), you agree to be bound by these Terms of Service. If you do not accept these terms, please do not use the Service.

2. Service Description

Chatlym is a SaaS platform that enables businesses to automate their WhatsApp communications using AI-powered chatbots. The Service includes:

• WhatsApp profile connection
• AI chatbot for automatic responses
• Marketing campaign management
• Product catalog management
• E-commerce integrations

3. Non-Affiliation Disclaimer

Important: Chatlym is not affiliated, associated, authorized, endorsed, or sponsored by WhatsApp Inc. or Meta Platforms, Inc. WhatsApp™ is a trademark of WhatsApp Inc. Use of the Service is subject to WhatsApp's terms of service and may result in account restrictions by WhatsApp.

4. Registration and Account

To use the Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and all activities performed under your account.

5. Subscriptions and Payments

Subscriptions are billed monthly. Prices are displayed in USD. Payments are processed by our partner LemonSqueezy. You can cancel your subscription at any time from your dashboard.

Refund policy: We offer a 7-day money-back guarantee for new subscriptions if you are not satisfied with the Service.

6. Acceptable Use

You agree not to use the Service to:

• Send unsolicited messages (spam)
• Harass, threaten, or harm other users
• Violate applicable laws or third-party rights
• Distribute illegal, offensive, or harmful content
• Attempt to circumvent the Service's security measures

7. Limitation of Liability

The Service is provided "as is". We do not guarantee that the Service will be uninterrupted or error-free. We are not responsible for indirect, incidental, or consequential damages resulting from the use of the Service, including suspension or blocking of your WhatsApp account by WhatsApp Inc.

8. Intellectual Property

All content, features, and technology of the Service are the property of Chatlym and are protected by intellectual property laws. You are not authorized to copy, modify, or distribute any element of the Service without prior written permission.

9. Termination

We reserve the right to suspend or terminate your account at any time in case of violation of these terms. Upon termination, you will lose access to the Service and associated data.

10. Changes to Terms

We may modify these terms at any time. Changes will be effective upon publication on this page. Your continued use of the Service after any modification constitutes your acceptance of the new terms.

11. Contact

For any questions regarding these Terms of Service, please contact us at:support@chatlym.com